VINCUE Dealer Journey

The first step on the VINCUE dealer journey is system Sufficiency. This step is all about learning the software and getting comfortable enough to perform your daily tasks. This step is typically associated with onboarding, which is about training, setup, and getting you live.

Once your team has mastered the fundamentals and feels comfortable with the software, the next phase of your journey will center on Efficiency. This means examining your internal operations and workflows, and evolving them to integrate seamlessly with VINCUE. The goal is to streamline every process and role, making them more efficient and effective.

When your people and process have been successfully integrated with VINCUE data, reports, and workflows, your next step is system Proficiency. This involves going deeper into the VINCUE system to take advantage of additional features, reports, and functions that can provide deeper insights and higher performance.

When you and your team feel Proficient with VINCUE across the inventory lifecycle, you can focus on Maximum Performance. Max Performance means a hyper focus on ROI, using everything you know about your integrated processes and system to maximize dollars and achieve Highest Authentic Value for each vehicle.

We learn a lot about your dealership during the sales cycle, but in Onboarding we dig deep into your processes, goals, and requirements, so that we can find Alignment with VINCUE setup and systems.

While your team is training and preparing for go-live, our technical experts will be setting up your VINCUE system, integrations, and syndications, according to your exact requirements.

VINCUE employs a combination of training strategies to make sure every person is sufficiently trained and ready for VINCUE Go-Live.

Go-Live is an important milestone, but it isn’t the end of Onboarding. We continue to closely monitor and coach your team post-Go-Live until we and you feel confident in transitioning out of onboarding.

Getting to Max Performance is not just about turning on software. It’s about realigning people and processes with technology, which requires effort. Like most things in life, your return-on-investment has a direct relationship to the effort you make to evaluate, adapt, and improve.

As you advance along your VINCUE Dealer Journey, we’ll help you measure success using Key Performance Metrics such as Gross, Turn, and the overall optimization of your inventory lifecycle. These objectives metrics provide tangible evidence of the impact and success of your efforts.

Every feature in VINCUE has the potential to positively influence your bottom line and enhance the efficiency of your team. However, true Max Performance is attained when you utilize manage each step of the inventory lifecycle within the inventory eco-system of VINCUE.

VINCUE boasts an exceptional team and an outstanding platform. Our performance manager, Bryan Ball, is truly remarkable and incredibly patient. In over a decade of working with automotive vendors, I’ve never encountered a performance manager as dedicated and hardworking as Bryan and his team. Their efforts have significantly enhanced our business efficiency and success. 

Internet Director

New to the VINCUE family, and I’m very impressed with the immediate support provided by the team. Charlie Basham has been a key factor in getting the dealership started on a great path with the VINCUE system. He has been very responsive to my questions and has made sure I can navigate the key reports and understand the process used. Cheyenne Currier has also been very responsive with merchandising uploads needed by the dealership. I look forward to working with the VINCUE Team in the future.

Used Car Manager

I use VINCUE on a daily basis and cannot imagine using any other platform. It’s user friendly with it’s drop down menu and search bar at the top of the page. So much so that I haven’t had the need to use live rep assistance as of yet.

Product Specialist

4.8 Stars from 150+ Reviews